The Right Part for Your PRI System

Did you know that PRI maintains detailed parts lists for all of the equipment we have ever manufactured? We also keep an inventory of all parts necessary to keep your PRI system functioning as designed. Chances are if you need a replacement part, we have it. And, in case you aren’t exactly sure what part you need, we also have the in-house expertise to help you troubleshoot your system and make sure you get just what you need to stay up and running. We can help you determine the proper parts and get them to you overnight if need be.

Looking to get your system operating more efficiently? We offer solutions for outdated hardware and obsolete technologies. Contact our Customer Service Department and we will work with you to craft a solution that meets your needs and your budget. Below are a few of the categories of parts PRI offers.

Did You Know We Offer Field Spare Parts?

PRI is dedicated to providing superior customer service. For this reason, our Field Service Technicians travel with a select inventory of replacement parts. We strongly believe first-time fix rates are an essential part of a great customer experience.

We understand the costs associated with replacing worn parts (labor, shipping, and downtime). To help manage these costs, you can purchase parts from a field service technician while they are on-site. Your parts can be installed during the same visit if needed, or you can store them away to have in stock for when you do; saving you time and money. Check with your technician next time we are onsite.

• No shipping costs or headaches
  (such as damages, delay or loss)
• Minimize scheduled outages
• Can be installed by PRI during a scheduled visit
• One more way we demonstrate our commitment to you